Account and data deletion

How to delete your Vakti.net account and data, what is deleted and what remains, and where to go if you are a customer of a business.

Last updated: September 26, 2026

Deleting your account

If you are a Vakti.net user (a business owner or team member), you can delete your account yourself in the app; there is no waiting period.

1
Sign in
Sign in to your account at vakti.net.
2
Open "My account"
Go to My account from the profile menu in the top right.
3
"Delete my account"
Click Delete my account at the bottom of the page and confirm with your password (if you only sign in with Google, type your email address).
4
Confirmation email
Your account and sessions are deleted immediately, and a "Your account was deleted" notice is sent to your email address.

If you own a workspace, you will be asked to delete it before your account: from the card menu on the Workspaces page or Settings › Workspace › Delete Workspace. This cannot be undone.

What is deleted?

When your account is deleted

Your name, email, password, two-factor authentication, Google link, sessions and workspace memberships. Data in workspaces owned by others stays with their owner.

When a workspace is deleted

All data in it: contacts, companies, appointments, notes, tasks, templates, automations, sending logs, quotes, document requests, e-signature documents, claim files and uploaded files (including storage).

Minimal information that may be kept

•Security record: an event that the account was deleted (email address and time) is kept to prevent abuse.
•Records subject to a legal retention obligation are kept only for as long as required.

If you are a customer of a business

If a business you received an appointment, quote or message from uses Vakti.net, that business is the data controller for your information; Vakti.net processes the data on its behalf.

•Deletion or access request: contact the business directly. If it uses the customer portal, you can submit your GDPR/KVKK request under Portal › Profile.
•To stop emails: click the "Unsubscribe" link at the bottom of the email; it is processed with one click.
•If you cannot reach the business: email [email protected] with the business name and we will help you forward your request.

WhatsApp and Meta connection

•Vakti.net does not use Facebook Login; it connects to Meta only so businesses can link their own WhatsApp Business accounts.
•When a business removes the connection under Channels › WhatsApp, the access keys are deleted from Vakti.net. The app permission on Meta's side can be removed in Meta Business settings.

Contact

For questions and GDPR/KVKK requests: [email protected] (subject: "GDPR" or "KVKK"). Requests are answered within the legal period of 30 days.