Privacy Policy

Last updated: October 3, 2026
Protection of Your Personal Data
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.

The data controller (operator) responsible for processing your data is SKYMP LLC, based in New Jersey, USA, doing business as "Vakti.net" (12 Daniel Road, Fairfield, NJ 07004, USA). For privacy-related requests: [email protected]

1. Data Collection and Use

Account Information

  • •Full name
  • •Email address
  • •Password (stored as a secure one-way hash)
  • •Profile photo (optional)

Usage Information

  • •Data you enter into your workspace: contacts, appointments, messages and sending logs, quotes, document requests, e-signature records (signature image, time, IP, device), uploaded files
  • •App usage statistics
  • •Login times and IP address
  • •Browser and device information

2. How We Use Your Data

We use the information we collect for the following purposes:

  • •To create and manage your account
  • •Providing, maintaining and improving the service
  • •For security and fraud prevention
  • •To provide technical support
  • •To inform you of important updates
  • •To fulfill legal obligations

Google User Data (Gmail Connection)

Vakti.net lets you connect your Gmail account so that emails are sent from your own address. This connection is entirely optional; if you do not use it, we access no Google data at all.

  • •Scope requested: Only gmail.send (sending email) and permission to see your email address. We never request any read scope (gmail.readonly, gmail.modify, mail.google.com).
  • •How we use it: Access is used solely to send the reminder, campaign and notification emails that you create. We never read, list, store or index your mailbox.
  • •Storage: The authorization token (refresh token) issued by Google is stored encrypted and used only to send on your behalf. Your email content stays with Google.
  • •Sharing: Google user data is never sold or shared with third parties, and is never used for advertising, profiling or training AI models.
  • •Revoking access: You can disconnect at any time from the Channels page and the token is deleted immediately. You may also revoke access from your Google Account permissions page.

Vakti.net's use and transfer of information received from Google APIs — raw, aggregated or derived — adheres to the Google API Services User Data Policy, including the Limited Use requirements.

AI features and Google user data

Vakti.net includes AI features (an assistant and message-sentiment analysis) powered by a third-party AI model provider (OpenAI, USA). No data received from Google APIs is ever sent to that provider. The AI only processes data you entered into Vakti.net yourself — contacts, appointments, templates and tags. We never use Google user data, raw or derived, to develop, train or improve any generalized AI/ML model, and we never transfer it to a third party for that purpose. Because our Gmail access is send-only, we do not receive your email content at all.

3. Data Sharing

We do not sell or rent your personal data and do not share it for advertising. Data is transferred to third parties only in the following cases:

  • •Service Providers: Trusted third-party providers for services such as hosting and email delivery
  • •Legal Obligations: In case of a court order or legal request
  • •With Your Consent: In cases where we have obtained your explicit consent

4. Data Security

We take industry-standard security measures to protect your data:

  • •Data transmission with HTTPS encryption
  • •Passwords stored with secure hash algorithms
  • •Regular security updates
  • •Database encryption
  • •Limited staff access

5. Cookies

We use cookies to improve our service:

  • •Session Cookies: Required to maintain your login state
  • •Preference Cookies: To remember your language and theme preferences
  • •No analytics cookies: there are no third-party tracking or advertising cookies; your cookie preference is stored only in your browser

You can manage cookies through your browser settings.

6. User Rights

Under the GDPR, KVKK and other data-protection laws that apply where you live (e.g. US state privacy laws) you have the following rights:

  • •To learn whether your personal data is being processed
  • •To request information if it is being processed
  • •To request correction or deletion of your data
  • •To request portability of your data
  • •To object to decisions based solely on automated systems
  • •To request restriction of processing and to object to processing based on legitimate interest
  • •To withdraw consent you have given at any time, without affecting past processing
  • •To lodge a complaint with the data-protection authority in your country (the KVKK Authority in Türkiye, the national supervisory authority in the EU)

You can contact us to exercise these rights.

7. Two Roles: Account Holders and Businesses' Customers

For users who open a Vakti.net account (business owners and team members) the operator is the data controller. For the people a business records in its workspace (patients, clients, customers) that business is the data controller; Vakti.net processes their data only on the business's instructions and on its behalf. In that case please send access, correction and deletion requests directly to the business; if you cannot reach the business, [email protected] will forward your request to it.

8. Legal Bases for Processing

  • •Performance of a contract: opening your account, providing the service and support
  • •Legitimate interest: security, abuse prevention, service improvement and business continuity
  • •Consent: optional connections (e.g. Gmail) and preferences; you may withdraw consent at any time
  • •Legal obligation: accounting, tax and requests from public authorities

9. Sub-processors and Third Parties

We use providers in the following categories to deliver the service; each is bound by a data processing agreement and data is shared only to the extent the service requires:

  • •Hosting, database and file storage: cloud server provider and Supabase (database/storage)
  • •System emails and inbound email routing: Resend and Cloudflare
  • •AI model provider: OpenAI (USA) — only when you use AI features, the relevant text (contact, appointment, template and message data) is processed; no Google data is sent; the OpenAI API does not use the data for model training and retains it for at most 30 days for abuse monitoring
  • •Messaging channels (your own accounts): Meta (WhatsApp Business), Twilio, Netgsm, İletimerkezi, Google (Gmail) or your own SMTP server — these providers are subject to their own privacy policies
  • •Public authorities: only where there is a legal obligation or a valid request

10. Security Breach Notification

If we detect a security breach affecting personal data, we notify the users for whom we are the controller and the businesses we serve as a processor without undue delay and no later than 72 hours after becoming aware of it, with information on the nature of the breach, its likely consequences and the measures taken.

11. AI and Automated Processing

Features such as sentiment analysis of incoming messages and the AI assistant run on a third-party model provider (OpenAI, USA) and process only the data you enter into Vakti.net. No decisions with legal effects are made about you based solely on automated processing; AI suggestions are applied with human approval. Your data is not used to train general AI models.

12. US State Privacy Rights

We do not sell personal data, share it for targeted advertising or engage in profiling. You may submit access, correction, deletion and portability requests under applicable US state laws (e.g. the New Jersey Data Privacy Act, CCPA/CPRA) to [email protected] and appeal a refusal at the same address.

13. Data Retention

We keep personal data only for as long as necessary. When you delete your account or workspace the data is deleted immediately; stored files and backups are purged within 30 days at the latest. Exceptions: security and abuse logs (up to 12 months), records subject to a legal retention duty (for the required period) and e-signature evidence attached to documents a business keeps (until the document is deleted).

14. Children's Privacy

The service is intended for businesses and is not offered to anyone under 18. We do not knowingly collect personal data from children. If a business processes data about children in its customer records (e.g. a student's name in parent communication), the business is responsible for the legal basis. If we learn that a child has opened an account directly, we delete the account and its data.

15. International Data Transfers

The operator is established in the USA; data may be stored and processed on the servers of sub-processors in the USA and/or the EU. Transfers from the EU/EEA, the United Kingdom and Switzerland rely on appropriate safeguards such as the European Commission's Standard Contractual Clauses (SCCs) or an adequacy decision; transfers from Türkiye follow the KVKK rules on international transfers. For the current list of sub-processors and server locations, write to [email protected].

16. Changes to this Privacy Policy

We may update this privacy policy from time to time. We will notify you by email of significant changes. We recommend checking the policy regularly.

17. Contact

If you have questions about our privacy policy or your data, please contact us:

KVKK and GDPR Compliance

This privacy policy has been prepared in compliance with KVKK (Turkish Personal Data Protection Law No. 6698) and GDPR (EU General Data Protection Regulation) requirements. Last updated: October 3, 2026

Privacy Policy | Vakti.net