Vakti.net is the genuinely free platform for your customers. Online booking, CRM, Vakti Forms (form builder), customer portal, e-signatures, claim tracking and the Vakti AI assistant — ready in minutes with industry templates.
Every part of customer communication & automation in one platform: reminders, online booking, appointments, e-signature, quotes, document requests, AI, inbox, automation, win-back, tasks, timeline, portal, claims tracking, analytics.
One-time or recurring automated notifications via WhatsApp, SMS and email. Dynamic templates, segments, scheduling.
Reply by SMS when a customer writes on WhatsApp, answer emails in the same box. Replies to the emails you send land in the Inbox too, in the same thread. AI sentiment pushes urgent messages to the top.
"When X happens → after a delay → send this template on this channel." Pick from ready triggers (new contact, appointment, birthday, win-back…) and configure it like a sentence: channel + template + delay. No code, no drag-and-drop maze.
Auto-invite customers who haven't returned X days after their last appointment. Quietly win back lost customers — hands-free.
Instantly deliver urgent customer messages to your team via browser notifications. Service worker + VAPID supported.
Multi-resource (doctor, salon, class) and service-based appointments. Conflict detection, availability settings, automatic confirmation chain.
A shareable public link like vakti.net/book/yourbiz — customers pick a service, staff and free slot and book themselves, no login. Drop it in your WhatsApp/Instagram bio.
See workload per doctor, lawyer, accountant on one screen. Staff calendar: who's fully booked, who's available. Appointments are assigned to the right person; team management is first-class, just like customer management.
Let your customers manage their own appointments, view documents, update their profile. Passwordless login with magic link.
Drag-and-drop form builder: 20+ field types, conditional logic, multi-page and themes; public link, QR, embed; responses link to contacts and flow to Slack/Discord/webhooks. Unlimited forms.
Learn moreUpload a PDF, send the customer a magic link, collect their signature on mobile/tablet — download a sealed PDF with a signing record page (who, when, IP).
Build itemized quotes (discounts, tax, currency), start from a template and email them with a PDF attached. Customers accept or decline from a link in one click; expiry and reminders are automatic.
Collect IDs, licences, invoices and other documents with a single link: conditional questions, signature items, file uploads (virus-scanned), automatic reminders and GDPR retention periods.
Claim workflow for body shops and appraisers: customizable status pipeline, public customer tracking page (white-label logo/color), photos & questions, SLA/silence automation, CAT (mass event) mode.
Take notes on contacts and companies, open tasks, assign them to your team. Track with saved views and a Kanban board; duplicate-contact warnings and automations like "new contact → task in 3 days" are ready.
A person's whole history in one chronological stream: sent messages, appointments, inbox, notes, tasks and documents. See a patient's, client's or taxpayer's history at a glance.
Explain in plain language with cutting-edge AI: "Send WhatsApp to all my patients tomorrow at 14:00." AI builds the plan, you approve it.
Channel ROI, email open and click rates, no-show rate, customer retention, campaign performance. Interactive dashboard, CSV export.
Choose your industry during setup — templates, automations, segments and terminology come ready for it.
For clinics, gyms and health centers: WhatsApp confirmation 24 hours before, SMS before each session, signature link for consent/membership forms — all flows automatically.
Problems Faced
Solution with Vakti
Ms. Chen, we wanted to remind you of your session tomorrow at 14:00. Do you confirm?
Sending channel: WhatsApp
You can sign your consent form here: vakti.net/sign/...
Sending channel: SMS
Onboarding wizard + AI Assistant = no technical knowledge needed
In the 2-minute onboarding wizard, pick your field: clinic / healthcare, accounting, law firm… Templates, segments and automation flows come pre-built for your sector.
"Send WhatsApp to all my VIP customers tomorrow at 14:00." Vakti AI creates the plan: template, segment, calendar and channel — you approve, it runs.
Reminders, appointment confirmations, signature links and form responses are automatic. Customer replies in the Inbox are prioritized by sentiment. See results on the Analytics screen.
Real results from businesses growing with Vakti
Businesses trust us
Accounting firms, clinics and law firms
On-time delivery rate
94 out of every 100 messages sent were delivered
No-show reduction
In clinics using automatic reminders
Monthly time saved
Switching from manual tracking to automation
Vakti.net Cloud starts free: 3 users, 2,000 contacts, appointments, CRM, forms, automations, e-signature, document requests, claims, analytics and Vakti AI. No credit card. Enterprise for self-hosting or unlimited use.
Sign up, verify your email, go. 1 workspace, 3 users, 2,000 contacts and 250 emails a month for free. No credit card, no commitment, no hidden fees.
For large accounting offices, hospital chains, corporate e-commerce companies. Hosting on your own server, unlimited usage, SLA + 24/7 support.
[email protected] — usually replies within 1 business day
Do you have questions about pricing? Reach us at [email protected].
Set up in 2 minutes. No credit card, no commitment. The Free plan never expires; move to Enterprise as you grow.
Have a question? [email protected]